Frequently Asked Questions
Everything you need to know about your OddBird Co. experience.
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days within the continental US. International orders may take 10-15 business days depending on customs processing.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items in their original packaging with tags attached. Returns are free for domestic orders, while international customers are responsible for return shipping costs.
How do I know which size will fit me best?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our support team for personalized advice.
Are your materials sustainably sourced?
Yes, OddBird Co. is committed to ethical fashion. We use 100% organic cotton, recycled polyester, and non-toxic dyes to ensure our products are as kind to the planet as they are to your skin.
Can I modify or cancel my order after it has been placed?
Once an order is placed, it is sent to our warehouse for immediate processing. You can request a cancellation within 1 hour of purchase; after that, we are unable to make changes, but you can initiate a return once the item arrives.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, Google Pay, and interest-free installment plans through Klarna and Afterpay.